Thank you for visiting eateat.ca. Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website. By accessing or using eateat.ca, you accept the terms of this Privacy Policy.
1. Information We Collect
Personal Information
- General Users:
- Name
- Email Address
- Mobile Number
- Address and Location Information
- Order Details
- Restaurants:
- Restaurant Name
- Location
- Cuisine Type
- Contact Information (e.g., email, phone number)
- Coupons and Offer Details
User-Generated Content
Any content you submit, such as reviews, comments, or coupons, may be collected and displayed publicly on the website.
Automatically Collected Information
We automatically collect device and usage data, including:
- IP Address
- Browser Type and Version
- Referring Website
- Pages Visited
- Timestamps
- Interactions with Ads
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience and deliver tailored advertisements. You can manage these settings through your browser.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing Services: To process orders, deliver services, and manage your account.
- Communication:
- To send order confirmations and transactional updates via text messages and WhatsApp to the phone numbers you provide.
- To send authentication codes for verifying your account or confirming your orders.
- Marketing: To provide updates on promotions, newsletters, and restaurant deals.
- Advertisements: To deliver targeted ads and analyze their effectiveness.
- User Experience: To personalize your experience and improve our services.
- Compliance: To enforce our policies and meet legal obligations.
- Analytics: To monitor trends and optimize website performance.
3. Disclosure of Your Information
We may share your information under the following circumstances:
- With Service Providers: Third-party providers who assist with operations, such as order processing, advertising, messaging services, and analytics.
- With Restaurants: Your contact details are shared with restaurants to facilitate order processing and communication. Similarly, restaurant details may be shared with you for the same purposes.
- Legal Compliance: To comply with laws, respond to legal requests, or protect our rights and safety as well as those of our users.
- Business Transfers: If eateat.ca undergoes a merger, acquisition, or sale, your information may be transferred to the new entity.
4. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure. We cannot guarantee the absolute security of your data.
5. Your Rights and Choices
- Access and Update: You can access and update your information through your account settings.
- Opt-Out: You may opt out of receiving promotional emails, but you will still receive transactional emails related to your orders.
- Data Deletion: You can request account deletion by contacting support@eateat.ca. Note that some data may be retained to comply with legal requirements.
- Cookie Management: Control cookies through your browser settings. Disabling cookies may limit website functionality.
- Do Not Track (DNT): Our website does not respond to DNT signals from browsers.
6. Children's Privacy
eateat.ca is not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If you believe a minor has provided us with personal information, please contact us to remove it.
7. International Data Transfers
Your information may be transferred to and stored in countries other than your residence, including Canada, where data protection laws may differ. By using our website, you consent to these transfers.
8. Advertisements
We use third-party advertising services to display ads on eateat.ca. Below are the details:
- Personalized Ads: We use cookies, web beacons, and similar technologies to display ads relevant to your interests based on your browsing behavior and demographic information.
- Third-Party Advertisers: Third-party advertisers may collect information about your device, browsing activities, and interactions with ads on eateat.ca. These advertisers operate under their own privacy policies.
- Types of Ads Displayed: Ads may include promotions for restaurants, food delivery services, lifestyle products, or other services. Some ads may contain 18+ content, such as alcohol or gaming promotions.
- Ad Delivery: Ads are delivered through cookies and tracking technologies. This allows advertisers to improve ad relevance and effectiveness.
- Your Choices Regarding Ads:
- Opting Out of Personalized Ads: Manage ad preferences by adjusting your cookie settings. Opting out of personalized ads does not stop ads, but they will not be tailored to your preferences.
- Do Not Track: Our website does not respond to "Do Not Track" browser signals.
- Ad Blockers: You may use ad-blocking tools, but this may impact certain website features.
- Analytics and Reporting: We collect aggregated and anonymized data to analyze ad performance and user engagement, helping us improve our ad offerings.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on eateat.ca and are effective immediately upon posting. Please review this policy periodically to stay informed about how we handle your data.
10. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: support@eateat.ca
Thank you for trusting eateat.ca!